SHIPPING POLICY

At zaza's petbling, we strive to deliver your pet's happiness to your doorstep in a timely and efficient manner. Our shipping policy ensures that your order is processed promptly and reaches you within 7-12 days from the date of purchase.

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

Once your order is placed, our dedicated team works diligently to prepare your items for shipment. We partner with reliable shipping carriers to ensure swift and secure delivery of your package.

Please note that the 7-12 day shipping duration may vary depending on your location and any unforeseen circumstances that may arise during transit. Rest assured, we will keep you informed every step of the way and provide tracking information so you can monitor the progress of your delivery.

If you have any questions or concerns regarding your shipment, feel free to reach out to our customer service team for assistance. Your satisfaction is our top priority, and we are here to make sure your shopping experience with Kiddy Treasures is nothing short of delightful.

HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If we have not shipped your order within 48 hours, due to an unexpected delay, we will send you an email or provide a phone call with an ETA for your order.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at nyanzac2gmail.com with your name and order number, and we will respond with more information within 24 hours.